Generations in the Workforce

The dynamics of today's workforce is more complex than ever. For the first time, the current workforce is made up of three to four different generations. Because of this makeup, success at your job will not be obtained by being known as the sharpest dresser or the most outgoing.

The major players in the workforce are Baby Boomers, Generation X, and Generation Y. Each of these segments has very different values and expectations. This is where the conflict begins. Boomers were led to believe that if you were honest and hard working your future with a company would be certain. Generation X witnessed their Boomer parents being forced out of jobs due to foreign competition and lack of loyalty to Boomer employees. Finally, Generation Y entered the scene. Generation Y seems totally alien to all except for Generation Y.

Generation Y proudly displays their body art and piercings. This group seems very self absorbed in their electronic devices and styles. Y'ers grew up with all of the latest technology and are quick to use it to its fullest potential. This can be a point of contention with X'ers and Boomers. Conflict is quick to ensue. A skilled manager must be quick to resolve these issues. Y'ers love to be appreciated and recognized publicly. A manager can stroke the egos of the Y'ers by allowing them to train the Boomers and X'ers in the use of modern technology.

All of this must be handled in a delicate manner as not to offend any segment of the workforce. Little will be accomplished if any group is alienated or made to feel less useful. The skills and abilities of all groups must be recognized and shared with the whole.